Confidentiality and personal data protection

Welcome to our “Confidentiality & Personal Data Protection Policy” page. 

It will tell you more about the origin and use of the Information processed when you visit our site, place orders on our online store, create an account on our online space, and visit our brick-and-mortar store. 

This page is intended to answer any questions you have regarding the processing of your personal data by Art Mint and its sub-contractors. 
 
Art Mints is solely and uniquely liable for the processing of personal data that you transmit to us when you visit our website and our brick-and-mortar store as well as when you create your customer account on our website.

Art Mint puts in place the necessary measures and procedures to comply with the French and European regulations applicable to it.
 
If you have any further questions that are not addressed in our Confidentiality Policy, you can write to our Personal Data Protection Officer at the following address:
Art Mint
Délégué à la protection des données personnelles (DPO)
66 Ave. des Champs-Élysées Lot 41
75008 Paris – France
E-mail: info@art-mint.com
 
I. PERSONAL DATA COLLECTION

1. What data is processed by Art Mint?

The data collected by Art Mint are the following:

Name, First Name;
Postal Address;
E-mail address;
Telephone number;
IP address;
Order and customer service history.
 

2. Why is this data collected ?

The personal data collected on you is the data required to manage:

your order;
our business relations;
our payment and anti-fraud policy;
our competitions and events.
This data is collected for these purposes only.

Personal data about you is also collected during your browsing on our website via the use of cookies, to ensure the proper functioning and security of the website and after your acceptance to:improve your user experience based on your browsing and location;
personalise advertising and content based on your browsing;    
carry out statistics and audience measurement.
 

3. When is your data collected?
Your personal data may be collected in the following cases:

when you create a customer account on our website;
when you order a product sold by our online store;
when you contact our custumer service;
via the installation of cookies when your browse on our website;
when your sign up for our newsletter;
when you enter a competition organised by Art Mint;
when you visit our brick-and-mortar store;
when you visit our exhibitions.
 

4. How is your data secured?
The sites and software used by Art Mint use a secure server to protect your data. Art Mint uses strict security procedures to archive and use the information you transmit to us.

Art Mint takes appropriate measures to maintain an appropriate level of confidentiality and security of your personal data, particularly by contractually requiring its sub-contractors and contra-parties in general to implement any adequate technical and organisation measure, at all times, to secure personal data and guarantee said data the same level of protection as that required by French and European regulations applicable to it.

5. Is your data transmitted to third parties?

Art Mint may transmit your personal data to third parties such as its service providers or its business parties for the proper performance of the contract, sending of newsletters or canvassing.

6. For how long is your data retained?
 

Purpose of the processing	Retention period
Managing your customer account	(3) years from the last incoming contact i.e. if after a period of three (3) years there is:no connection or modification of the customer’s personal space;no transactions (online and offline).
Management of orders for products or services	(3) years from the last incoming contact i.e. if after a period of three (3) years there is:no connection or modification of the customer’s personal space;no transactions (online and offline).
Taking into account entries to Art Mint competitions	2 years from the date of your participation in the Art Mint competition.
Sending of messages by e-mail, post or texts (electronic marketing) by Art Mint or by third party partners	(3) years from the last incoming contact i.e. if after a period of three (3) years there is:no connection or modification of the customer’s personal space;no transactions (online and offline).
Telephone canvassing (commercial telephone canvassing including profiling) by Art Mint or by third party partners	(3) years from the last incoming contact i.e. if after a period of three (3) years there is:no connection or modification of the customer’s personal space;no transactions (online and offline).Or once you have requested to be removed from our customer prospecting list.
Browsing on our website	For further information, please visit the “legal notices” page.

 
7. Modification of our Personal Data Protection Policy

In order to improve our Confidentiality & Personal Data Protection policy, we reserve the right to modify or update this page at any time without prior notice.

Relationship between the Policy and our standard terms of sale
 This Confidentiality Policy forms an integral part of Art Mint’s Standard Terms of Sale.

II. OUR EMBEDDED CONTENT AND COOKIE INSTALLATION POLICY

Please note that, when you visit the website https://www.art-mint.com, cookies are installed on your web browser when you visit the Art Mint website when you accept their installation on the “cookie banner” provided for this purpose.

Information collected by Art Mint on you may be used by Art Mint to measure visitor numbers and offer you the best possible browsing experience.
 
For further information, please visit the “legal notices” page.

1. Introduction

Cases for Using the Personal Data

We use your personal information in the following cases:

• Verification/identification of the user during website usage;
• Providing Technical Assistance;
• Sending updates to our users with important information to inform about news/changes;
• Checking the accounts’ activity in order to prevent fraudulent transactions and ensure the security
• over our customers’ personal information;
• Customize the website to make your experience more personal and engaging;
• Guarantee overall performance and administrative functions run smoothly.

2. Embedded Content

 

Facebook

The Facebook page plugin is used to display our Facebook timeline on our site. Facebook has its own cookie and privacy policies over which we have no control. There is no installation of cookies from Facebook and your IP is not sent to a Facebook server until you consent to it. See their privacy policy here: Facebook Privacy Policy .

Youtube

We use YouTube videos embedded on our site. YouTube has its own cookie and privacy policies over which we have no control. There is no installation of cookies from YouTube and your IP is not sent to a YouTube server until you consent to it. See their privacy policy here: YouTube Privacy Policy.

3. Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymised tracking data to third party applications like Google Analytics. Cookies generally exist to make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the help section of your browser.

Necessary Cookies (all site visitors)

• cfduid: Is used for our CDN CloudFlare to identify individual clients behind a shared IP address and apply security settings on a per-client basis. See more information on privacy here: CloudFlare Privacy Policy.
• PHPSESSID: To identify your unique session on the website.

Necessary Cookies (Additional for Logged in Customers)

• wp-auth: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
• wordpress_logged_in_{hash}: Used by WordPress to authenticate logged-in visitors, password authentication and user verification.
• wordpress_test_cookie Used by WordPress to ensure cookies are working correctly.
• wp-settings-[UID]: WordPress sets a few wp-settings-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.
• wp-settings-[UID]:WordPress also sets a few wp-settings-{time}-[UID] cookies. The number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface.

4. Who Has Access To Your Data

If you are not a registered client for our site, there is no personal information we can retain or view regarding yourself.
If you are a client with a registered account, your personal information can be accessed by:

• Our system administrators.
• Our supporters when they (in order to provide support) need to get the information about the client accounts and access.

5. Third Party Access to Your Data

We don’t share your data with third-parties in a way as to reveal any of your personal information like email, name, etc. The only exceptions to that rule are for partners we have to share limited data with in order to provide the services you expect from us. Please see below:.

6. How Long We Retain Your Data For

When you submit a support ticket or a comment, its metadata is retained until (if) you tell us to remove it. We use this data so that we can recognize you and approve your comments automatically instead of holding them for moderation.
If you register on our website, we also store the personal information you provide in your user profile. You can see, edit, or delete your personal information at any time (except changing your username). Website administrators can also see and edit that information.

7. Security Measures

We use the SSL/HTTPS protocol throughout our site. This encrypts our user communications with the servers so that personally identifiable information is not captured/hijacked by third parties without authorization.
In case of a data breach, system administrators will immediately take all needed steps to ensure system integrity, will contact affected users and will attempt to reset passwords if needed.

8. Your Data Rights

General Rights

If you have a registered account on this website or have left comments, you can request an exported file of the personal data we retain, including any additional data you have provided to us.
You can also request that we erase any of the personal data we have stored. This does not include any data we are obliged to keep for administrative, legal, or security purposes. In short, we cannot erase data that is vital to you being an active customer (i.e. basic account information like an email address).
If you wish that all of your data is erased, we will no longer be able to offer any support or other product-related services to you.

GDPR Rights

Your privacy is critically important to us. Going forward with the GDPR we aim to support the GDPR standard. Art Mint permits residents of the European Union to use its Service. Therefore, it is the intent of Art Mint to comply with the European General Data Protection Regulation. For more details please see here: EU GDPR Information Portal.

9. Third Party Websites

Art Mint may post links to third party websites on this website. These third party websites are not screened for privacy or security compliance by Art Mint, and you release us from any liability for the conduct of these third party websites.
All social media sharing links, either displayed as text links or social media icons do not connect you to any of the associated third parties unless you explicitly click on them.

Please be aware that this Privacy Policy, and any other policies in place, in addition to any amendments, does not create rights enforceable by third parties or require disclosure of any personal information relating to members of the Service or Site. Art Mint bears no responsibility for the information collected or used by any advertiser or third party website. Please review the privacy policy and terms of service for each site you visit through third party links.

10. Release of Your Data for Legal Purposes

At times it may become necessary or desirable to Art Mint, for legal purposes, to release your information in response to a request from a government agency or a private litigant. You agree that we may disclose your information to a third party where we believe, in good faith, that it is desirable to do so for the purposes of a civil action, criminal investigation, or other legal matter. In the event that we receive a subpoena affecting your privacy, we may elect to notify you to give you an opportunity to file a motion to quash the subpoena, or we may attempt to quash it ourselves, but we are not obligated to do either. We may also proactively report you, and release your information to, third parties where we believe that it is prudent to do so for legal reasons, such as our belief that you have engaged in fraudulent activities. You release us from any damages that may arise from or relate to the release of your information to a request from law enforcement agencies or private litigants.
Any passing on of personal data for legal purposes will only be done in compliance with laws of the country you reside in.